service

Service Department Hours

Monday: 7:30 am - 7:30 pm
Tuesday - Friday: 7:30 am - 5:30 pm
Saturday and Sunday: Closed


Our Service Department is committed to providing you customer service that exceeds your expectations and you can be confident that your vehicle is in the hands of highly skilled technicians. Our service personnel will treat you with courtesy and respect. Request a service appointment online or call (877) 773-3134.

We take pride in having the most qualified staff in the area. Our ASE certified technicians are experts at diagnosing and repairing your vehicle right the first time. McCormick Motors maintains a training status of 264% of requirement under the Chevrolet Service Training Standard. The training standard is a measure of Automotive Service Excellence (ASE) certification levels and completion of required GM Training courses.

GM Goodwrench GM Goodwrench Tech Tips

 

To protect your investment you may want to consider purchasing a GM Protection Plan to extend the base warranty protection on your car or light duty truck from 3 years and 36,000 miles to as much as 5 years and 100,000 miles. (Note: Quotes will only be given after verification of vehicle eligibility by McCormick Motors.)

GM Protection Plan      GM Protection PlanSummary.doc


Service Department Staff

Jim Jim Rudhman, Car and Light Duty Truck Service Manager, joined McCormick Motors in 1984, following his graduation from Ball State University with a degree marketing management. He is also a graduate of the General Motors Automotive University and for the past seven years has been recognized by General Motors with "The Only the Best" organization for his excellence as a service manager

sheryl Sheryl Wineland, Automobile and Light Duty Truck Service Consultant, joined McCormick Motors in April 2005. Her previous work experience includes Account Manager and Sales Representative for Ascot Enterprises.

Max Richcreek, Automobile and Light Duty Truck Technician, started at McCormick Motors in 1970. He has 100% Chevrolet Certification for Automobile and Light Duty Truck repair. In January 1998, Chevrolet Motor Division recognized Max for his expertise and participation in the Chevrolet Certified Technician program. Of the original 34,000 participating Chevrolet technicians nationwide, only 2,263 attained the highest rating of Master Technician. The Chevrolet Certified Technician program is designed to motivate technicians and raise their level of expertise. The program consists of participation in required training at the General Motors Training Center, in-dealership Certified Training, and a minimum score of 95% or more on a series of exams taken throughout the course of the past year. Max is certified by GM in engine performance and repair, manual and automatic transmissions, brakes, steering, suspension, HVAC, and electrical repair.

Juan Roa, Automobile and Light Duty Truck Technician, started working at McCormick Motors in July 1988. He has 100% Chevrolet Certification for Automobile and Light Duty Truck repair. Juan has an Associate Degree in Automotive Technology from Vincennes University and a Bachelors Degree in Automotive Technology from Indiana State University. In 1994, he achieved his ASE Certification as a Master Technician and in 1997, he received his certification from Chevrolet as a certified technician in engine performance and repair, steering, suspension, brakes and HVAC. In 2005, Juan received his ASE Master Certification for Advanced Level Specialist in Engine Performance and Brakes ? Juan is one of the few technicians to achieve this certification in the United States.

Willie Prescott, Jr, Automobile and Light Duty Truck Technician, joined McCormick Motors over 25 years ago in 1978. He is a graduate of the GM Automotive Training School and works closely with secondary manufacturers on their chassis modifications.

Adam McKinney,Automobile and Light Duty Truck Technician, joined McCormick Motors in July 2003, after graduation from Universal Technical Institute (UTI) in March 2003. He is certified by GM for engine repair, diesel engines, engine performance, electrical systems and advanced technology engines. He is also certified as a refrigerant and recycling technician.

Josh Firestone, Automobile and Light Duty Truck Technician, joined McCormick Motors in May 2005. Josh has received GM certification for electrical and Tech 2 courses.

Jim Amsden, Transmission Technician, joined McCormick Motors in February 1997. A technician since 1968, he has 35 years of automotive experience and training. He is a graduate of the GM Automotive Training School, the Allison 1000/2000 series Certification Program and the Duramax Diesel Certification Program. He is certified by GM Medium Duty in automatic transmission and HVAC repairs.

Customer Service

Ivy Ivy Arndt,Service Administrator joined McCormick Motors in June 2004.  She is a graduate of the Chevrolet Medium Duty Certification Program and has been certified as a Commercial Sales Consultant and Service Consultant.  Ivy brings with her 10 years of work experience including Human Resources and Office Manager from International Wire.